Well, in case you haven’t read about it yet, there is this incredible saga blazing across the net involving a poor guy, his new TV, and Best Buy. I can vouch for his claims about their dismal service. In fact, I can do so from an insider perspective. That’s right: I used to work for Best Buy.
I can tell you that from my first day of training, they pushed us to push you into service plans (also known as PSP’s). These are very profitable for the company, as at the point of sale, no cost is incurred for Best Buy. They just sold you something that you will probably never use. The odds are that nothing will ever happen to your new shiny gadget and the company enjoys pure profits.
Now, I am not saying that anything is wrong with that. In fact, the customer enjoys the benefit of peace of mind. You know that your investment is protected, even if nothing ever happens to it. This is what the entire insurance industry is based on. However, the problem comes when it is time to redeem the service you pay for. As you will read in the story, the service is not performed by Best Buy, but is outsourced to the lowest bidder. And as you know, you always get what you pay for… unless you pay someone a lot to do something, but instead of doing it themselves, they higher someone cheaper and keep your money… Oh and don’t forget, those other people do it cheaper because they are probably crappier at doing it. But don’t just take my word for it; there are many haters of Best Buy out there, like this ‘lemur’ guy.
At any rate, go read the story and be amazed/horrified.
Update: The situation for this guy has been resolved! Best Buy has replaced his TV, but is it really enough?
I bought a monitor along with the protection plan at Circuit City. It took them 4 months to replace my monitor thanks to their partnership with PCmall.com which handled the replacement.
Hello! Good Site! Thanks you! rjazpayhaxs
Yikes! I had a similar experience with best buy….
Skull and Crossbones t-shirt
??????????
?????????????
??????????????
???????????????
???????????????
?????????????????
??????????? ????
???????????????
???????????????
?????????????????
?????????????????
??????????????????
This warranty can transform in a problem if is not solved in a correct way.
Best buy sux, honestly. Im tired of the bullshit of the big companies that forget why they are big (customers)
js wings sneakers Genuine Sociedad became strengthened inside assault to be able to recieve Mexican Foreign winger Carlos Vela through Language Top Little league team Arsenal, the ” real spanish ” La Liga facet confirmed on Tuesday. wing shoes
Unlike additional blogs I have read which are really not good. I also found your posts very interesting. In fact after reading, I had to go show it to my friend and he enjoyed it as well! Oneway link building service
Casual wear these days, you can not have too many women fashion tops – but there is a big coat usually means you can find exactly the same as your neighbor wearing the top
Good website content will serve as a link between you and your customers and will be a key element in whether you make a sale, develop a trusting relationship, or alienate the reader.
Writing good content for your website requires skills and practice. Unless you’re an experienced writer writing can be overwhelming and will require a lot of your time.
Women and the hats, flat caps and hats, Cloche hat man is an integral part of everyday wear.
This was very informative. I have been reading your blog a lot over the past few days and it has earned a place in my bookmarks.
variable data printing | offset printing